Privacy Policy
SECTION 1 – COLLECTION AND USE OF PERSONAL INFORMATION
When you purchase a product or service from our store, as part of the buying and selling process, we collect personal information that you voluntarily provide to us, such as your name, billing address, shipping address, email address, and payment details.
When you browse our store, we automatically receive your device’s Internet Protocol (IP) address in order to help us understand your browser and operating system and to improve the functionality and performance of our website.
Email Marketing (if applicable):With your consent, we may send you emails regarding our store, new products, promotions, or other updates. You may withdraw your consent at any time.
SECTION 2 – CONSENT
How Do We Obtain Your Consent?
When you provide personal information to complete a transaction, verify payment details, place an order, arrange delivery, or return a purchase, you are deemed to have consented to the collection and use of your personal information for that specific purpose only.
If we request your personal information for a secondary purpose, such as marketing, we will either request your explicit consent or provide you with an opportunity to decline.
How do you withdraw your consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information at any time by contacting us at:
Email:
info@butnotreally.com
Mailing Address:
REPULSE STUDIO SDN. BHD.
T-014C, Lingkaran Syed Putra
Mid Valley City 59200 Kuala Lumpur
Wilayah Persekutuan Kuala Lumpur Malaysia
SECTION 3 – DISCLOSURE
We may disclose your personal information if required to do so by law or if you violate our Terms of Service.
SECTION 4 – SHOPIFY
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services to you.
Your data is stored through Shopify’s data storage systems, databases, and the general Shopify application. Shopify stores your data on secure servers protected by firewalls.
Payment Processing
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card information. This data is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Transaction data is retained only for as long as necessary to complete the transaction and is deleted thereafter.
All direct payment gateways adhere to PCI-DSS standards as managed by the PCI Security Standards Council, a joint effort of brands such as Visa, Mastercard, American Express, and Discover.
For further information, please review Shopify’s:
SECTION 5 – THIRD-PARTY SERVICES
In general, third-party service providers used by us will collect, use, and disclose your information only to the extent necessary to perform the services they provide to us.
Certain third-party service providers, such as payment gateways and transaction processors, maintain their own privacy policies. We recommend that you review their privacy policies to understand how your personal information will be handled.
Some service providers may be located in jurisdictions different from your own or ours. If you proceed with a transaction involving such a provider, your information may become subject to the laws of the jurisdiction in which that provider operates.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms of Service.
Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of such websites and encourage you to read their privacy statements.
SECTION 6 – SECURITY
We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
If you provide us with credit card information, such data is encrypted using Secure Socket Layer (SSL) technology and stored using AES-256 encryption. While no method of transmission over the Internet or electronic storage is completely secure, we comply with PCI-DSS requirements and implement additional generally accepted security standards.
SECTION 7 – COOKIES
Our website uses cookies to enhance your browsing experience. Cookies allow us to maintain your session and understand how visitors interact with our site.
Common Shopify cookies may include:
- _session_id – sessional, stores session information
- _shopify_visit – persistent for 30 minutes, used for internal analytics
- _shopify_uniq – expires at midnight, counts visits per customer
- cart – persistent for 2 weeks, stores cart contents
- _secure_session_id – sessional
- storefront_digest – used to verify access to password-protected stores
You may choose to disable cookies through your browser settings; however, doing so may affect site functionality.
SECTION 8 – AGE OF CONSENT
By using this website, you represent that you are at least the age of majority in your jurisdiction of residence, or that you have given consent for any minor dependents to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserves the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon posting on the website. If material changes are made, we will update this page to reflect what information we collect, how it is used, and under what circumstances it may be disclosed.
If our business is acquired or merged with another entity, your information may be transferred to the new owners to ensure continuity of service.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete your personal information, register a complaint, or request further information, please contact us at:
Email: info@butnotreally.com
Mail:
REPULSE STUDIO SDN. BHD.
[Re: Privacy Compliance]
T-014C, Lingkaran Syed Putra
Mid Valley City 59200 Kuala Lumpur
Wilayah Persekutuan Kuala Lumpur Malaysia